Refund Policy

Refund Policy for DesignWalas.in

At DesignWalas.in, customer satisfaction is our top priority. Our refund policy is designed to ensure clarity and transparency. Please read the following terms carefully:


1. Eligibility for Refund

We offer refunds under the following conditions:

  • If the service or product delivered is not as described or does not meet the agreed specifications.

  • If the order is canceled before the commencement of work or production.

  • In case of a technical issue where the service cannot be completed.

Refunds are not applicable in the following cases:

  • For custom-designed products or services that have already been approved by the customer.

  • Minor design modifications or differences that do not significantly impact the usability of the product/service.

  • If the delay or dissatisfaction arises due to incomplete or incorrect information provided by the customer.


2. Refund Process

To initiate a refund, customers must:

  • Email us at support@designwalas.in within 7 days of receiving the product or service.

  • Provide detailed information about the issue, along with any relevant documents or screenshots.

  • Allow our team to investigate and resolve the issue within 7-10 business days.

Once the refund request is approved:

  • The refund will be processed within 5-7 business days.

  • Refunds will be credited back to the original payment method.


3. Cancellation Policy

  • Orders can be canceled within 24 hours of placement for a full refund.

  • After 24 hours, cancellation requests may incur a processing fee depending on the progress of the work.


4. Exclusions

  • Refunds are not applicable for digital or downloadable products once they are delivered.

  • Promotional offers, discounts, or special event purchases are non-refundable.


5. Contact Us

For any queries related to refunds or cancellations, feel free to reach out to us:


Note: DesignWalas.in reserves the right to amend or modify this policy at any time without prior notice. Please check this page periodically for updates.

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